It’s waiting time for 5g service Lunching in India, since all major service provider companies are fighting for number one position in 4g service .But, fact is still our service provider are incapable of providing even 2g Services to customer.
You are accepting this go through the below customer story.
“Customer care 121 call center is for name sake only now use, maybe you could close this service and use IVR, email and in house store support.
the people in 121 call center are taking salary for not working and I am sure you will be loosing more customers due to the toucher given by them.
Vodafone 2g Unlimited RS.199 plan claimed by store & 121 call center promised to give 300KBPS till 1.2GB after that it will drop to 40KBPS. Actually will be 20KBPS till 1.2GB after it will go to 0.7 KBPS as maximum speed.
very poor service from support staff and if you do like this then you will be loosing your position in market once Reliance launch Jio
As of now they are giving 10KBPS through out validity period for unlimited 2g plan.”
This Where we are standing . I hope now at least service provider think of 2g,3g service first then go further 4g&5g of lightning speed.